DPE-2026-0037

Schermopname op het werkapparaat

Werksoftware neemt het scherm zelf op, met vaste tussenpozen of op een signaal, zonder dat de medewerker dat start.

Familie
Gegevens
Status
actief
Geldt voor
desktop, web, mobile-app

Wat er gebeurt

The device produces images of the screen, or a stream of it, on a timer or on a trigger such as a keyword, an application coming to the foreground, or a score crossing a threshold. The image holds everything that was visible: the work, but also a private message in another window, a colleague's data, a document belonging to a client, a password manager at the moment it was open. The images are stored centrally and can be opened by someone other than the person captured.

Waarom het ertoe doet

A screenshot is not a measurement about the worker alone. It captures whatever was on the screen, including data about clients, patients and colleagues who have no relationship with the monitoring at all, and it captures the private moments that occur on any device used all day. The worker cannot see when a capture is taken, and cannot know afterwards which ones exist.

Veelvoorkomende oorzaken

  • a screenshot feature bundled with time tracking and enabled as delivered
  • a trigger list that fires far more often than the incident it was bought for
  • recordings kept for months although the review they serve happens the same week
  • an agent rolled out for one team and left running on the standard image

Dit is het níet

Counting activity per person is Per-person productivity scoring at work: that records how much, this records what. Recording a visitor's session on a website is Session recording, which is bounded by the page; a screen capture is bounded by nothing that was open.

Hoe je het vaststelt

Indicator

Image or video records of the worker's screen exist in the product's store, produced at a moment when the worker performed no action to produce them. Establish it from the administrator's view, from the worker's own access request, or from the files the agent writes locally, and count them per hour.

Methode

document-comparison

Kwaliteit van de detectie

85 van 100

De grenzen van deze bevinding

Wat dit patroon zou weerleggen

  • Every capture is started by the worker, for instance to attach evidence to a ticket.met de hand te toetsende bevinding vervalt
  • The stored image is reduced before storage to a form in which no content is readable.met de hand te toetsende bevinding vervaltCheck a stored image rather than the setting that claims to do it.
  • Capture runs only during a bounded investigation with a stated ground, and the worker was told.met de hand te toetsende bevinding wordt zwakker
  • The device serves one task and nothing else can appear on the screen.met de hand te toetsende bevinding wordt zwakker

Wat dit patroon níet vaststelt

  • harm; the catalogue standardises a finding so it can be referred to, it does not weigh it
  • severity; there is no score here, by design. Weighing belongs to whoever applies the entry to a concrete case
  • unlawfulness; that is for a supervisory authority or a court
  • intent; a fault is usually a build decision, not a plan
  • absence: not finding it in one capture is not evidence that it is not there

Reproduceren

  • manualMETHOD.mdno dedicated reproduction exists yet; follow the general method and the indicator above

Juridisch kader

Bepalingen

eu-gdpr-5-1-ceu-gdpr-5-1-eeu-gdpr-88nl-wor-27

Veelgehoorde tegenwerpingen

It is only for security incidents.

Then it runs during an incident. A capture that runs continuously is not an investigation but a standing recording, and the difference is visible in the number of images per hour.

Nobody looks at the images.

They exist, they are readable, and the retention says how long that stays true. What is looked at is not the measure.

Employees know it happens.

Knowing is not the same as necessary, and it does nothing for the clients and colleagues whose data is in the frame and who were told nothing.

The worker can pause it during breaks.

Test that, and check the store for the period it was paused. A pause that stops the display and not the capture is the finding rather than the answer to it.

Geldt wanneer

to-processing

Verwante patronen

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